Knowledgebase

Find the commissioning, education, and bonding requirements to become a remote online notary in your state.

Learn what remote online notarization is, confirm your computer and browser will work, and export your IdenTrust X.509 certificate before you log in.

Find your platform URL, sign in, and get a first look at how ProNotary is organized.

Set your account, commission, signature, seal, and X.509 certificate, and manage your password, security, licensing, and billing.

Create templates, place and assign document tags, and fix documents that will not display in the PDF viewer.

Create, schedule, invoice, and complete remote online notarizations, then open the journal and download completed files.

Add notaries to your platform, set what each person can do, and manage organizations and divisions.

Change the colors and logo on your ProNotary platform.

Connect ProNotary to your other systems with API keys and webhooks.

Get help when you cannot sign in, a page will not load, or a document will not open in the PDF viewer.

Quick answers to common questions, each with a link to the full how-to.

Join a remote online notarization as a signer, witness, or guest — including device, camera, and identity steps. No ProNotary account required.